(04-03-2013, 09:34 AM)cathb Wrote:

(04-03-2013, 05:58 AM)Mme. H Wrote: ...the hell? Aw, really?

Quote:from cdjapan:
I'm sending you this email to let you know that we just received an update from the publisher informing us that the release of the item below will be cancelled, unfortunately.

HALLOWEEN PARTY 2012 Original Book
M-ON Entertainment
Release Date: 2013/04/01
Catalog Number: NEOBK-1384957

Your CDJapan order has therefore been cancelled.

We are sorry for the inconvenience....

So, everybody, is this item still being released, or has it been released, anywhere? On catchbon, the machine translation sort of looks to me as if they still expect it to be released, and are cancelling the original orders, but expect to take orders again later.

P.S. ~ I haven't checked, yet, but I suspect I'm losing money on the exchange rate with this refund, regarding what the same amount of yen was worth in US dollars when I paid for this, versus the amount of US dollars I'm being refunded, based upon a current exchange rate. I wonder if there's any way to address that?

I just got mine, too. Sadly......

I would think that they would return what you sent them, rate difference or not. I'm sure they still have the original orders. Mine was bundled with something else so it is not the exaxt amount.

Hi all,

I just got the notification this morning as well. If you ordered your photobook through CDJapan, you will not be getting a refund because your credit card isn't actually charged until the item actually ships. What CDJapan does is make an initial charge when you first purchase the item, just to make sure you have sufficient funds, and then the funds are essentially put back into your account/not charged. You will be charged again a few days after your item has shipped. They do this because of scenarios like this where an item becomes unavailable and to avoid having to issue refunds or if the item somehow gets lost in the shipping process. This sort of gives the customer time to contact CDJapan if their item hasn't arrived within the specified time frame. Does this make sense?

At any rate, it pretty much sucks that they cancelled the photobook. .__.