10:00 am french time ^^

YEAH I GOT MY TICKET!!!!

I HAS ORDERED MINE ♥

already did it yesterday yes, but i didn't have time to come to the forum >D

It seems that e-tickets are now available too on FNAC.
It will surely help people from other countries!

My tickets just arrived! I'm so happy!

So quick, wow . Could you see the status of your order being updated on the FNAC site? Because mine is still the same and I fear there is a problem with my order .

Does FNAC have an international phone number?

Well, the FNAC site says about the status of order: "Your payment has been correctly registered, and your tickets will be sent as soon as possible."

The tickets were delivered by DHL, and I got an email from DHL where was this code that you can track your shipment with in their website.

Maybe they haven't got your payment registered or something? :/ I hope you get your tickets soon!

I do not think there is an international one, but since there is a English version of the page, I do hope some people will be able to answer you in English.

The number for order tracking is 01 41 57 32 19.

(05-24-2010, 02:48 PM)neitit Wrote: Well, the FNAC site says about the status of order: "Your payment has been correctly registered, and your tickets will be sent as soon as possible."

The tickets were delivered by DHL, and I got an email from DHL where was this code that you can track your shipment with in their website.

Maybe they haven't got your payment registered or something? :/ I hope you get your tickets soon!

My status at FNAC says the same. When did you get the email from DHL then? Because I haven't received anything so far.
My problem is the following, I already created an account before I ordered the tickets and was logged in with this account. However when I wanted to proceed with my order I had to log in again with this account but the site said this account wouldn't exist. So I created a new one with another email address. The order confirmation was sent to this new email address. I can only log in with my old account at the FNAC site, though. When I try my new account it says this account doesn't exist. That's my problem and that's why I think something with my order could have gone wrong. I wrote to FNAC and they confirmed they can't find an account with my new email address. Nevertheless I can still see my order in the confirmation email with an order number and when I click on details I suddenly CAN log in with my new email address. Now I wonder if they can find my order or not. To discuss this everything by email is a bit... that's why I asked for a phone number to call them from Germany. Akane-FST, I will try 0033 1 41 57 32 19 tomorrow, I just tried if it works from here and it seems it does. Thank you so much! I hope I can clarify everything tomorrow and when my order hasn't gone through I'm sure I'll go for an e-ticket then...