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+------- Thread: Tickets (/showthread.php?tid=633)
RE: Tickets - anneliese - 05-20-2010
10:00 am french time ^^
RE: Tickets - KuroyaHaruko - 05-20-2010
YEAH I GOT MY TICKET!!!!
RE: Tickets - mrfear - 05-20-2010
I HAS ORDERED MINE ♥
RE: Tickets - Akane-FST - 05-21-2010
It seems that e-tickets are now available too on FNAC.
It will surely help people from other countries!
RE: Tickets - neitit - 05-24-2010
My tickets just arrived! I'm so happy!
RE: Tickets - derMauersegler - 05-24-2010
So quick, wow
. Could you see the status of your order being updated on the FNAC site? Because mine is still the same and I fear there is a problem with my order 
.
RE: Tickets - derMauersegler - 05-24-2010
Does FNAC have an international phone number?
RE: Tickets - neitit - 05-24-2010
Well, the FNAC site says about the status of order: "Your payment has been correctly registered, and your tickets will be sent as soon as possible."
The tickets were delivered by DHL, and I got an email from DHL where was this code that you can track your shipment with in their website.
Maybe they haven't got your payment registered or something? :/ I hope you get your tickets soon!
RE: Tickets - Akane-FST - 05-24-2010
I do not think there is an international one, but since there is a English version of the page, I do hope some people will be able to answer you in English.
The number for order tracking is 01 41 57 32 19.
RE: Tickets - derMauersegler - 05-24-2010
(05-24-2010, 02:48 PM)neitit Wrote: Well, the FNAC site says about the status of order: "Your payment has been correctly registered, and your tickets will be sent as soon as possible."
The tickets were delivered by DHL, and I got an email from DHL where was this code that you can track your shipment with in their website.
Maybe they haven't got your payment registered or something? :/ I hope you get your tickets soon!
My status at FNAC says the same. When did you get the email from DHL then? Because I haven't received anything so far.
My problem is the following, I already created an account before I ordered the tickets and was logged in with this account. However when I wanted to proceed with my order I had to log in again with this account but the site said this account wouldn't exist. So I created a new one with another email address. The order confirmation was sent to this new email address. I can only log in with my old account at the FNAC site, though. When I try my new account it says this account doesn't exist. That's my problem and that's why I think something with my order could have gone wrong. I wrote to FNAC and they confirmed they can't find an account with my new email address. Nevertheless I can still see my order in the confirmation email with an order number and when I click on details I suddenly CAN log in with my new email address. Now I wonder if they can find my order or not. To discuss this everything by email is a bit... that's why I asked for a phone number to call them from Germany. Akane-FST, I will try 0033 1 41 57 32 19 tomorrow, I just tried if it works from here and it seems it does. Thank you so much! I hope I can clarify everything tomorrow and when my order hasn't gone through I'm sure I'll go for an e-ticket then...